Blogcast from Bloomsburg: Blended Bliss
Next, Kate Wartchow from Performance Development Group presented Five Steps to Blended Bliss.
She started with a discussion of what are the challenges designers faced when working with blended e-learning. Audienc members mentioned that learning is sometimes though of as either a “workshop” or e-learning module. Clients don’t understand that learning is a process that occurs over time. Not a one time event.
Sometimes clients don’t really pay attention to their learning programs, they hire vendors to “take care” of training. Others mentioned that trainers need training in technology skills because they don’t understand how the tools can contribute to the overall learning process.
Sometimes people view e-learning as one thing and classroom instruction as something else.
Kate explained how Performance Development Group applies a model for determing the the most feasible blend of stand up and online instruction. The model is used to set the expectations of the client in terms of what needs to be trained and in what media should it be delivered. She handed out a document to guide the CAC attendees through the blended decision process.
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Are these documents available digitally? I really liked the tool, but we ran out before I got one to keep.
Here’s a great argument for blended learning. A study published by the International Personnel Management Association reveals that workforce training increases productivity by 22.4 percent, while training combined with coaching results in an overall productivity gain of 88 percent. Wow, that’s quite the increase. So, I’m not only advocating blended learning, but I’m saying that incorporating coaching into a blended learning solution is a no-brainer(given the data from IPMA). Personally, I don’t think that it matters if the coaching is live or virtual, so long as it’s mandatory and available.
This is a great method for determining the most appropriate blended learning approach/combination for a particular client. I’ve found that corporate America is becoming more and more aware of the benefits found in blended learning solutions and that none of the companies in the business world are going to want the exact same solution. They’re just too structurally and culturally different. I think what Kate’s solution provides is a way of carefully considering these differences and the options available when proposing a blended learning approach. Two thumbs up!
The Risk Assessment Tool that Kate presented is really nice.